As many of you know, the Dean of my graduate program is running for a US House of Representatives seat in Fairfax County, Virginia, just outside Washington, DC. A Harvard-trained political scientist, Judy gained fame in the early Clinton years as his health care specialist. I never fully understood the need for health care reform -- until yesterday.
Mrs. E woke up yesterday with a migraine, the likes of which she had never encountered. A chronic migraine sufferer, Mrs. E was purging herself all morning and early afternoon. And when there was nothing left to purge, but the nausea remained, she decided to seek medical attention. We hopped in a cab and drove the twenty some odd blocks to St. Luke's Roosevelt Emergency room just south of Columbia University.
I can't say that anything really went wrong. But nothing was exactly right either. The doctor was pleasant, but we must have seen five different nurses in the two hours we were there and they all asked the same questions. It seems that had one nurse been on the case the entire time we wouldn't have had to repeat ourselves. And then there is the waiting...and waiting...and waiting. When people are in a hospital/emergency room/doctor's office, the last thing they want to do is wait. Even if there is nothing to report, somebody should come in and say, "hey, there's nothing to report."
Upon our arrival in the room we were asked if, since blood was being drawn anyway, we wanted a free HIV test. We agreed and were told before we left that Mrs. E is HIV-negative -- no surprise there. But we were given no other results from that blood. It was as if they tricked us into an HIV test -- even though we are married and have both been tested already. A urine sample was also taken, though no results were given from those analyses either.
The medication they gave Mrs. E had varying effects -- from none to slight. Finally she felt well enough to go home. We were sent home with two prescriptions. I went to the pharmacy this morning only to find out that one of them was filled out incorrectly. The doctor forgot to include the dosage!
All I can say is if this were a life-threatening situation I wouldn't feel too comfortable. I'm not sure this was a completely negative experience since I have had almost no contact with emergency rooms in my life I have almost no basis for comparison. But whether or not this was above or below the average emergency room experience I see need for improvement.
So here's to Judy!
Labels: Government